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FM financial services
Financial services
Process
Relationships
Audits
Strategy
Bidding

Account management for financial services client

Our team supported the management of significant relationships with several international financial services organisations.

Using established frameworks and partnering principles, we coordinated multiple internal resources in the provision of facility management services including:

  • Performance monitoring.
  • Dispute resolution.
  • Lifecycle services.
  • Service quality.
  • Inter-company communications.
The services also extended to providing support for renewing the contract and for developing organic growth opportunities.
CSS Consultancy Case Study